Accessibility Statement

Last Updated: 10-15-2025

Our Commitment to Accessibility

At Crossroads Financial, we're committed to ensuring that our website is accessible to everyone, including individuals with disabilities. We believe that everyone deserves access to clear, helpful information about retirement planning, regardless of their abilities.

Accessibility Features

We've designed crossroadsfin.com with the following accessibility considerations:

Visual Accessibility

High Contrast Text: We use dark text on light backgrounds throughout the site for maximum readability
Large, Readable Fonts: Our text is sized appropriately for easy reading, especially considering our audience
Clear Visual Hierarchy: Headings, subheadings, and body text are clearly distinguished
Adequate Spacing: Generous white space between elements prevents visual crowding

Navigation

Clear Structure: Our site follows a logical, predictable layout
Descriptive Links: All links clearly describe where they lead
Keyboard Navigation: The site can be navigated using only a keyboard
Skip Links: Options to skip to main content areas

Content Accessibility

Plain Language: We avoid jargon and explain financial concepts in straightforward terms
Alternative Text: Images include descriptive alt text for screen readers
Readable Content: Text content is written for clarity and understanding

Technical Features

Mobile Responsive: Our site works on all device sizes
Screen Reader Compatible: Content is structured for screen reader accessibility
Color Independence: Information is not conveyed by color alone

Our Standards

We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We recognize that accessibility is an ongoing effort and we're continuously working to improve the accessibility of our website.

Assistance and Feedback

Need Help Accessing Our Website?

If you're having difficulty accessing any content on crossroadsfin.com, or if you have suggestions for improving accessibility, please contact us:

Phone: (478) 330-3331
Email: kit@crossroadsfin.com
We're happy to provide information in alternative formats or assist you in any way we can.

Alternative Ways to Get Information

If you prefer not to use our website, we offer several alternative ways to learn about our services and get the information you need:

Phone Consultation: Call us directly to discuss your retirement planning needs
In-Person Meetings: We meet with clients face-to-face in Perry and surrounding areas
Video Calls: We can meet via video conference if that's more convenient
Email Communication: We respond to email inquiries promptly

Ongoing Improvements

We regularly review our website and implement improvements to enhance accessibility. Our commitment includes:

Regular accessibility audits
Updates to meet evolving accessibility standards
User feedback implementation
Staff training on accessibility best practices

Third-Party Content

While we strive to ensure accessibility throughout our site, some content may be provided by third parties (such as embedded videos or documents). We work to ensure these materials are as accessible as possible, but if you encounter accessibility issues with third-party content, please let us know.

Contact Information

If you have questions about this accessibility statement, need assistance, or want to report an accessibility issue, please contact:

Kit Kitchens
Crossroads Financial
Perry, Georgia

Phone: (478) 330-3331
Email: kit@crossroadsfin.com

We typically respond to accessibility inquiries within 1-2 business days.

Crossroads Financial is committed to providing equal access to financial planning services for all individuals in Perry, Warner Robins, Macon, and throughout Central Georgia.